Installation, equipment, taxes, fees and surcharges extra; all rates subject to change; credit approval, prepayment or major
credit card may be required.
Services may not be available in all areas - please enter your address to determine availability. Services are subject to all
applicable service terms conditions, which are subject to change.
Promotional Pricing: Different rates, terms and/or conditions of service may apply to promotional offers. Promotional offers
to qualifying customers are valid for a limited time only and restrictions apply; without limitation, qualifying customer
shall mean a customer who has not subscribed to applicable services within the previous 30 days and has no outstanding
obligation to Charter. Standard rates apply after promotional period expires.
Trademarks belong to their respective owners. © Charter Communications, Inc. All rights reserved.
General Residential Disclosures
SPECTRUM TV ® :
o Customers are not required to subscribe to any tier of service, other than the basic service tier, in order to
purchase premium channels or, where available, Pay-Per-View or On Demand. The programs, packages,
services, number of channels, content, format, rates and other aspects of Charter offerings are subject to
change or discontinuance at any time in accordance with applicable law.
o HD-capable equipment required to view HD programming, where available; not all channels are available in
o All programming may not be available to CableCARD™ customers.
o On Demand/Pay-per-view programming varies by level of service; pricing, ratings & scheduling are subject
o 3D viewing requires 3D TV, glasses and compatible digital receiver; programming varies by level of service.
o For all Digital markets, a Charter-issued digital receiver, or CableCARD™ or Spectrum TV app is required to
view programming channels, and a Charter-issued digital receiver is required to view PPV and On Demand
programming, where available.
o All service levels may contain channels with some R-rated programming, which can be blocked using the
Parental Control feature on your on-screen program guide.
o Channel and HD programming availability may vary by area.
SPECTRUM INTERNET ® :
o Internet speeds may vary by address; small percent of customers will receive lower than advertised speeds.
No data caps or capacity allowances. Spectrum Internet subscribers are required to use non harmful
devices in order to use Charter network. For a list of approved devices click here. A compliant internet
modem is available from Charter at no additional charge.
o VOICE ONLINE MANAGER: Must subscribe to Spectrum Voice and have a spectrum.net account log in to
access & use Voice Online Manager.
o STREAMING CONTENT: Subscription to 3rd party service may be required to receive such 3rd party online
service and apps.
o SECURITY SUITE™: Charter does not guarantee data will be secure.
o Spectrum WiFi available; Spectrum Internet required.
SPECTRUM VOICE ® :
o Please refer to Residential Terms of Service and the Residential Voice Service Price Guide.